We respect your privacy and are committed to protecting your personal information. This section details how we handle information you provide through our SMS program:
Purpose:
We use your information to send mobile messages and respond to your inquiries as necessary. This may involve sharing your information with platform providers, phone companies, and other vendors who assist in message delivery.
Protection of Information:
We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through the SMS program to any third party.
Disclosure:
We may disclose your information if required by law, regulation, or governmental request, to avoid liability, or to protect our rights or property.
Consent:
Consent to receive automated marketing text messages is not a condition of any purchase.
Opt-Out:
You can opt out of receiving further text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
Accurate Information:
Ensure that the information you provide is accurate, complete, and truthful. Do not use a false or misleading name or a name you are not authorized to use.
Consequences:
If we believe the information provided is untrue, inaccurate, or incomplete, or if you have joined the program for ulterior motives, we may deny you access to the program and take appropriate legal actions.
This SMS Privacy Policy is strictly limited to our SMS program and does not affect any other privacy policies that may govern your relationship with us in other contexts.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
At Kainos Detailing, we are committed to providing exceptional service and maintaining a fair schedule for all our clients and technicians. To ensure smooth operations, we have established the following cancellation policy:
A 10% deposit is required to secure your spot in our schedule. This deposit is non-refundable, regardless of the reason for cancellation or rescheduling.
If you cancel or reschedule your appointment within 48 hours of the scheduled service, a 50% cancellation fee will apply. This fee helps cover the time and resources reserved for your appointment.
If an appointment is rescheduled one or more times and is subsequently cancelled, a 50% cancellation fee will apply. This policy helps us account for the resources and time allocated to accommodate your scheduling changes.
Failing to show up for your appointment without prior notification will result in a charge of the full service amount. This policy ensures fairness to our team and other clients who may have wanted the appointment slot.
We understand that emergencies can arise, and we encourage you to contact us as soon as possible if you need to adjust your appointment.
By booking with Kainos Detailing, you agree to these terms.
Thank you for your understanding and cooperation. We look forward to serving you!
Kainos Detailing is a mobile-based vehicle detailing service with an in-person shop that delivers vehicle value preservation and exterior paint enhancement to residents throughout the state.
You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to {kainosdetailing@gmail.com}.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy: {https://kainosdetailing.com/privacy-policy/}.